FRANCIS KOFIGAH
Field Notes · 5 of 5

Why founders build software differently.

There's a question I ask almost every time I'm designing a product.

"Who loses if this screen is confusing?"

I didn't ask that question when I was a younger developer.

Back then I cared about clean code. Good architecture. Beautiful animations.

Then I started a business.

Everything changed.

Every confusing checkout meant lost revenue. Every unnecessary field meant fewer customers completing an order. Every extra click cost real money.

Running a company gave me empathy. Not for business owners. For users.

Because I finally experienced what it feels like when software slows your business down.

Today I still love elegant engineering. But I love useful engineering even more.

The best software isn't the one developers admire. It's the one users forget is even there.